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OUR SERVICES
Becoming Employee Owned

Becoming Employee Owned

We’re market leaders in Employee Ownership, and have helped over 100 businesses to become employee owned. Employee owned ourselves, we offer end-to-end support, including the legal, financial, governance, engagement and culture aspects. We understand entirely the questions and concerns of exiting founders, and can help you leave on the best terms to enable fair return on investment and the right deal for employees. Whatever your reason for becoming employee owned, we’ll have experience in it, and will ensure the legacy of your business.

Click here to find out more.

OUR SERVICES
Bid Support and Mobilisation

Bid Support and Mobilisation

Since 2015 we have secured over £2.8 billion worth of contracts for clients maintaining an 87% win rate (94% on quality).

Our successful start-to-finish bid support package helps clients win new large contracts or fend off competitors from taking on core services. We’re part of your team from the start, leading, managing, reviewing, coaching, writing, designing, modelling and presenting to get the job done.

From the outset we work with clients to understand their needs and best design our package of support. Our support is therefore tailored each time, chosen from a wide range of elements to create a bespoke package that fits you perfectly. That way, whichever aspects of the bid process you require support for, be it strategy, writing, reviewing or something else, we will be able to take care of you.

Visit our bid support and mobilisation hub to find out more.

Alternatively, speak to us about your bid support needs by emailing tom.davis@baxendale.co.uk.

OUR SERVICES
Commercial Growth

Commercial Growth

We are growth experts and bring exceptional commercial capability to help clients grow in a range of critical ways. We help identify opportunities in existing markets, and support diversification into new markets. We deliver commercial appraisal of growth options, and build detailed business cases complete with rigorous financial models to help identify the right route to success.

A highly engaged workforce is often a critical ingredient to driving new ideas, and we help clients takes potential innovations through to funding and implementation.

We help you identify whether you have genuine capital investment needs, build impeccable investment cases, and help you navigate mainstream and social investors to find the right partners.

Hand in glove with growing revenues, we help our clients drive up their bottom line through detailed cost savings analysis, using tried and tested techniques like Six Sigma and LEAN to bring down operating costs.

We have sales and marketing experts in our team, who support clients to align their approach to brand and communications with their growth strategy.

Finally, we play the role of a critical friend as well as expert advisor. Growth can often be found in new partnerships, joint ventures or even mergers and acquisition. We often support clients to identify good fit partners, and carry out the due diligence, legal and transactional work to ensure such arrangements drive growth rather than distract from it.

For more information, visit our Commercial Growth Hub

Alternatively, contact email Robin Naudi at robin.naudi@baxendale.co.uk.

OUR SERVICES
Strategy

Strategy

We help organisations align their strategy with their core purpose. We work to ensure your growth plan, governance, operating model and workforce approach are clearly driven by your vision, with an actionable path to achieve results.

Through a focus on clarity of purpose, you can win the buy-in and build the energy and passion you need from your teams to create a solid foundation for productivity and growth.

Commercial intelligence allied with energy and focus is what will bring your growth strategy to life – attracting clients, satisfying regulators and ultimately enabling you to deliver significant impact against a triple bottom line (i.e. generating surplus whilst also creating clear, measurable positive impact).

 

OUR SERVICES
Mergers and Acquisitions

Mergers and Acquisitions

Whatever your reasons for considering acquisitions or merger with another organisation, one of the most important choices you will make is selecting the right advisors. By choosing Baxendale, not only do you gain access to specialists in the field of M&A, you also benefit from our deep knowledge of health and social care markets.

Members of our M&A team have advised on numerous non-profit, health sector, and corporate, transactions over many years and possess the technical and commercial expertise needed to support you at each stage of your M&A journey. Whether you are just testing the water to see if M&A can support your growth and social impact ambitions, or you are actively pursuing a specific M&A opportunity, we will provide you with results-focused, professional support.

Our service is end-to-end. We will help you to develop and embed your M&A plans, and when you are ready to explore specific opportunities, we will apply our knowledge of the health and social care market so that you research and approach the right M&A partners. We will support robust evaluation of M&A opportunities as they arise and work with you and your potential partner to resolve all the key issues ahead of making that all important decision to proceed or not. We then help ensure that you prepare properly for the transaction and manage post-deal implementation, so that expected benefits are clearly set out and fully realised. See here for for more details about how we can help.

For more information click here, or email jim.brooks@baxendale.co.uk to get in touch directly.

OUR SERVICES
Service Transformation

Service Transformation

We support organisations and system partnerships to design and implement integrated, transformative models of care. Clients include providers of community services, mental health services, primary care and secondary care. We also work directly with CCGs and STPs.

We are experienced delivering transformation programmes within organisations, drawing together clinical teams and enabling functions, working to established programme management frameworks to enact long-lasting service transformation to improve patient outcomes, reduce cost or demand. Increasingly we work across system partners, working to a number of clients who interact with clinical pathways to varying degrees.

Our projects are varied, responding to the needs of each client, but usually include some of the following elements:

  • Service design – applying national and international best practice to a client’s local context.
  • As-is capture – to identify the current state, using varied techniques including process mapping, interviews and deep-dives into available data
  • To-be mapping – to develop future operating models, and plan the approach and resourcing requirements to move to the to-be model
  • Partnership brokerage and merger support – to lay the foundations for meaningful integration.
  • Financial and workforce modelling – to model and cost planned changes at a granular level.
  • Programme management – to drive forward the programme to achieve intended outcomes, often supporting multiple system partners.

Email Tom.Davis@baxendale.co.uk for more information.

OUR SERVICES
Innovation, Digital & Change

Innovation, Digital & Change

Are you ready?

Disruption and innovation are re-landscaping the world of work due to demographics, technology and globalisation.

Amidst new challenges that include an ageing population, the expectations of Millennials and Generation Z plus uncertain economic headwinds, we are seeing GDP fall while demands on services and infrastructure grow.

Our world of work is also being impacted by the jostling of contradictory forces including digital, automation and AI, meaning and security.

Being aware of emerging trends and adapting accordingly allows us to harness the energy that change brings with it. Reimagining the workforce, embracing technology and finding flexible approaches to talent retention will separate successful organisations from those left in the wake of change.

We’ll help you assess where your business needs to flex and adapt to new ways of working, whether it’s rolling out new digital tools that improve outcomes and save costs, or rethinking how and where you work.

OUR SERVICES
Social Value

Social Value

We are social value experts with extensive experience in helping organisations create meaningful social value-based approaches. This supports organisations to understand, articulate, and measure their social impact alongside developing social value driven strategies to optimise the value they create for their staff, service users, beneficiaries and communities.

Our talented team brings a unique combination of insight, solutions and partnerships that support organisations to thrive. We bring together expertise from the voluntary, commercial, research and financial sectors to ensure we understand each organisation fully including their competing priorities and supporting them to use social value as a basis to navigate these strategic decisions. This can include social value as a basis to shape strategy, raise investment, create new delivery vehicles, partnerships and service models.

Baxendale’s methodology aligns social value generation with the wider organisational strategy and approach. It shifts the emphasis from social value being just about ‘what’ organisations do and a discrete set of activities, to being as much about ‘how’ organisations behave.
This aims to connect each organisation’s business goals and strategy with its social goals – capturing and articulating the connection between organisational approach, behaviours, actions, processes and overall social value. It draws on the best practice in social and environmental behaviours from across the social enterprise, employee ownership and sustainable business sectors.

We draw on skills beyond our own, working with several small but highly specialised firms with complimentary skills in areas such environmental sustainability and social supply chain management.
Our social value package flexes to our client’s needs. At the outset we work with the client to understand their needs and design a bespoke package of support. Our support is therefore tailored each time, but is likely to include some or all the following elements:

  • Strategy alignment of social value goals to business objectives.
  • Designing the roadmap to implement the social value strategy, including approach, processes, and measurement frameworks.
  • Creating an oversight and communications approach for social value.
  • Developing a cycle of review and audit to know you are on track.

To speak to us about our social value offer, email Ceri Jones at ceri.jones@baxendale.co.uk.

OUR SERVICES
New Delivery Models

New Delivery Models

Are you looking to make a step change in how services are provided? If so, it may be time to explore a new delivery model. Whether it is a quest for greater autonomy, stronger partnerships or increased commercial flexibility, re-evaluating the status quo can transform the service you offer people.

Our team has worked with over 100 local and central government services, NHS organisations, social enterprises and private companies to investigate and transition into new delivery models.

We begin by exploring which options best fit your strategic goals. This might include a merger or joint venture or creating an employee owned mutual, social enterprise or charity.

Working alongside you, we evaluate each one using the criteria that are most important to you. We also make sure you have a solid understanding of financial implications, risks and benefits.

Once a preferred option is identified, we will develop a full business case so that you are fully informed of the consequences of your preferred route and have a clear plan to implement it.

For a merger, acquisition or joint venture we will help you find the right partner, agree terms, conduct due diligence and develop your target operating model. In common with our support for other models, such as becoming an employee owned mutual or a social enterprise, we will create a governance framework and build a robust business plan so that your newly configured organisation will succeed in the long term.

During implementation we provide as much hands-on support as you need – from legal advice to communications expertise. Throughout it all, our experienced team will stand beside you, challenge your perspective and help you achieve positive change.

To find out more, contact Tom Davis.

OUR SERVICES
Culture & Engagement

Culture & Engagement

We have delivered culture change programmes for micro businesses and SMEs through to large multi-nationals. Our team prioritises helping organisations make the most of their people, developing ownership cultures and promoting open and transparent communication.

We might start by benchmarking where your culture is today. Using a unique set of indicators, we identify sticking points and barriers, as well as what’s working well.

From there we work closely with employees and leadership teams to build change programmes based around getting in place the right behaviours, HR systems and processes, internal communications, governance and structures, ultimately working with leaders, managers and frontline to make it all work well. We can advise you on taking your vision forward, and support you every step of the way.