OUR SERVICES
Strategy with purpose

Strategy with purpose

We help organisations align their strategy with their core purpose. We work to ensure your growth plan, governance, operating model and workforce approach is all clearly driven by that same purpose.

Through a focus on clarity of purpose, you can win the buy in and build the energy and passion you need from employees to create a solid foundation for productivity and growth.

Commercial intelligence allied with that same energy and focus is what will bring your growth strategy to life – attracting clients, satisfying regulators and ultimately enabling you to deliver significant impact against a triple bottom line (i.e. generating surplus whilst also creating clear, measurable positive impact for people and planet).

Done right, you kick start a virtuous circle in which your impact reinforces your purpose, attracts the best talent, drives passion for work, draws in the best clients, and means your impact just keeps growing over time.

OUR SERVICES
Commercial Growth

Commercial Growth

We are growth experts and bring exceptional commercial capability to help our clients grow in a range of critical ways.

We ensure you get your strategic approach right. Our exceptional market analysis means your choices are evidence-based. We help identify opportunities in existing markets, and support diversification into new markets.

We deliver commercial appraisal of growth options, and build detailed business cases complete with rigorous financial models to help identify the right route to success.

Our outstanding start-to-finish bid support package helps clients win new large contracts. Our clients have won over £700m of new contracts in the last three years. We’re part of your team from the off – and lead, manage, review, coach, write, model and present to get the job done. Often we are invited to stick around and deliver the mobilisation of large internal transformation programmes required to implement the contracts we’ve helped win.

We help you identify whether you have genuine capital investment needs, build impeccable investment cases, and help you navigate mainstream and social investors to find the right partners.

Hand in glove with growing revenues, we help our clients drive up their bottom line through detailed cost savings analysis, using tried and tested techniques like Six Sigma and LEAN to bring down operating costs.

We have a unique approach to building a thriving culture based on the principles of employee ownership which drives the commercial behaviours and productivity you need to ensure growth happens.

A highly engaged workforce is often a critical ingredient to driving new ideas, and we help clients takes potential innovations through to funding and implementation.

We have sales and marketing experts in our team, who support clients to align their approach to brand and communications with their growth strategy.

Finally, we play the role of a critical friend as well as expert advisor. Growth can often be found in new partnerships, joint ventures or even mergers and acquisition. We often support clients to identify good fit partners, and carry out the due diligence, legal and transactional work to ensure such arrangements drive growth rather than distract from it.

OUR SERVICES
Access to Capital

Access to Capital

We have a 15-year track record as an investment organisation supporting social and commercial businesses. We can help you raise capital from mainstream and social investors. Under the right circumstances, we can also invest our own funds.

To date we have led over £55m of investments, providing non-mainstream capital to support projects ranging from start-ups to established businesses. We’ve also secured over £700m of contracts for clients.

We will work closely with you to build a case for investment and secure access to the right kind of capital at the right time to support growth and enable innovation.

OUR SERVICES
Transition to new models

Transition to new models

We are experts in helping clients transition into new business models.

We start by helping you appraise the options in front of you. Whether you are a business owner considering a sale (to employees or otherwise), a senior team considering a merger or joint venture, or a public sector organisation looking at alternative delivery models – we have strong track record across the board.

In 17 years we have supported over 100 teams to look at transitioning into employee ownership (EO) models, creating nearly as many new EO businesses in the process. Since 2011 we have been market leaders in supporting public sector teams to transition into mutual and social enterprise delivery vehicles (including supporting the exit of Remploy Employment Services from the Department of Work and Pensions into a £55m mutual joint venture).

We build powerful strategic business cases, supported by detailed financial models and full implementation plans complete with risk assessments. We help clients implement transitions through support for financial transaction, legal insight, culture transformation and significant project and programme management capability.

OUR SERVICES
Organisational Design

Organisational Design

To function effectively, your organisation needs the right structure, systems and governance in place. Resourcing, operations, workflows, transformation and estates are just some of the areas we help clients with.

From assessing strengths and weaknesses in existing models to completely overhauling the design of your enterprise, our diagnostics shape robust, future-proof organisations with people-centred cultures.

Our impressive track record in supporting end-to-end employee ownership transitions means we’re experts in unravelling complexities and implementing culture change. Teams and functions become more effective, engaged and productive.

 

 

OUR SERVICES
Impact reporting

Impact reporting

We enable our clients to capture, measure and promote their social impact in every area of their output. This might include core organisational outcomes, proactive community support, how they look after their employees or their wider local economic impact.

Our social impact offer includes:

Creating an impact measurement framework based on a unique ‘theory of change’ for your organisation

Supporting you to gather relevant data and translate that into impact outcomes

Deliver first-rate corporate reporting around your social impact

Designing ‘impact for investment’ reports to support access to capital

We will work intimately and collaboratively with your team, from Board down to the frontline. We will create new tools specifically for you.

We can also help with brand management and communications to ensure your organisation reflects its values, services and impact in the most potent way, plus set you up with the analytics and data to maintain optimum results.

OUR SERVICES
Culture Transformation

Culture Transformation

We have a unique approach to delivering culture transformation. Using the very best insights that the ‘John Lewis’ employee owned sector has to offer, we help build thriving, participative and highly productive workforces. We have delivered programmes for micro businesses and SMEs through to large multi-nationals.

We start by benchmarking where your culture is today. Using a unique set of indicators, we identify current aptitude for an ownership-style culture – one where employees feel like they are meaningful stakeholders in their organisation.

From there we work closely with leadership teams to build change programmes based around getting in place the right behaviours, HR systems and processes, internal communications, governance and structures – and ultimately working with leaders, managers and frontline to make it all work.

The UK is going through a productivity crisis – and the answer is right under our noses. Only by getting the right enlightened management approach in place will we see the kinds of incremental gains right across the economy to increase wealth, improve wages and make our businesses and well as our country more competitive again.

OUR SERVICES
Innovation, digital & change

Innovation, digital & change

Are you ready?

Disruption and innovation are re-landscaping the world of work due to demographics, technology and globalisation.

Amidst new challenges that include an ageing population, the expectations of Millennials and Generation Z plus uncertain economic headwinds, we are seeing GDP fall while demands on services and infrastructure grow.

Our world of work is also being impacted by the jostling of contradictory forces including digital, automation and AI, meaning and security.

Being aware of emerging trends and adapting accordingly allows us to harness the energy that change brings with it. Reimagining the workforce, embracing technology and finding flexible approaches to talent retention will separate successful organisations from those left in the wake of change.

We’ll help you assess where your business needs to flex and adapt to new ways of working, whether it’s rolling out new digital tools that improve outcomes and save costs, or rethinking how and where you work.