WHO WE HELP
Employee Ownership

Employee Ownership

Employee ownership in the UK is in impeccable health. In the present economic climate, attitudes towards ownership are aligning with what the sector has always known: that having a stake in the business you work for increases quality, profitability, sustainability and employee engagement.

Employee ownership is the perfect answer to succession challenges, leads to greater business performance and fosters trusting cultures.

We have a 15-year track record in providing specialist support and have helped over 100 teams or organisations to become employee owned or make more of employee ownership culture. That’s thousands of business owners that have benefitted from our expertise. We’ve also been the proud sponsors of the Employee Ownership Association’s Employee Ownership Awards for the last three years.

We deliver our unique start-to-finish support, drawing on legal and commercial experience working with some of the UK’s best known EO organisations, from the John Lewis Partnership to Childbase. Over the last five years we have done a significant amount of work to support teams spinning out of the public sector into new mutual social enterprises, from £50m Remploy Employment Services to £600k Islington Borough Council Play Services.

Baxendale’s own success is testament to the wide reaching benefits of employee ownership and we’re ideally placed to not just support transitions, but to help your business become a beacon of employee ownership excellence.

Speak to our Employee Ownership expert, Legal Director Ewan Hall: ewan.hall@baxendale.co.uk

WHO WE HELP
Health

Health

Baxendale works with a broad range of healthcare providers to look at how to deliver sustainable care – with a particular focus on out of hospital services. Our clients include community services, primary care providers, acutes, CCGs and STP groups. We’ve worked with NHS provider organisations right across the UK. In the last 3 years our team have helped:

-Community providers to win and mobilise over £700M of new contracts, including how to deliver services closer to home through new and innovative delivery models

-Community providers to use technology to measure and model demand & capacity across community nursing

-GPs to reconfigure services towards a sustainable operational model for the future

-CCGs/STPs to design and implement transformational out of hospital projects, i.e. self-care and end-of-life services

This transformation is needed more today than ever before. The NHS faces huge challenges including surging demand, reduced funding, increasing costs and a demoralised and shrinking workforce. To deal with this it is grappling with how to transition across a number of axis, including from competitive to collaborative; from acute focused to system focused; from technology-enabled to digitally transformed; and from being a challenging place to work to a great place to work.

We believe these can be achieved by focusing on the transformation of out of hospital services. By developing the softer skills need to drive system leadership, developing ecosystems of providers working together, and putting relationships at the heart of everything.

It is through relationships that true care happens and through which the NHS can transform itself for the future.

Speak to our Associate Director and Health Lead, Ceri Jones: ceri.jones@baxendale.co.uk

WHO WE HELP
Public Sector

Public Sector

We are key providers for access to DCMS’s new £1.7m fund to create new mutuals and strengthen existing ones. We are also on the Crown Commercial Service’s prestigious Management Consultancy framework (as The BEAM Consortium). BEAM is a group of mission-led providers with public sector values, who deliver sustainable social impact through world-class management consulting and deep sector-based expertise. PRESS RELEASE.

Our Public Sector work spans policy design to business case development to implementing change programmes for central government, local authorities and NDPBs. Our teams combine world-class consulting with frontline sector specialists bringing recent, relevant expertise.

We boast deep specialism in creating alternative delivery vehicles. We’ve supported Whitehall departments and local councils to exit services into wholly-owned trading companies and fully independent social enterprises. We provided end-to-end support for Remploy Employment Services to become a £55m joint venture with a significant employee stake – the largest spin out from central government into a mutual model. We provide specialist advice on effective utilisation of public sector real estate; and cultural transformation to drive workforce productivity.

While Brexit negotiations continue to take centre stage, doing more with less is still the cardinal challenge everywhere we work – how to be commercial, control costs, and keep your workforce motivated. Digital technology continues to drive transformational change, but it is vital for staff and service users that innovation prizes the value and importance of human relationships.

We currently sit on the Government’s Public Service Mutuals Stakeholder Group, as well as the Crown Commercial Service’s SME Panel, feeding directly into Whitehall policy.

To talk to us about our Public Sector work, please get in touch with Saimah: saimah.heron@baxendale.co.uk or Tom: tom.davis@baxendale.co.uk.

WHO WE HELP
Housing with Care

Housing with Care

Baxendale works with impactful and ambitious social housing providers to help them build commercial resilience and grow their services for at risk community members. Our work is focused on providers that support older residents to live independently and those that help at risk young people to avoid homelessness and build a positive future.
We support our clients to engage with health and care commissioners to design joined up services, and to create commercial solutions for the housing models that are most needed in their regions.

In the last year our team have:

-Worked with England’s first tenant and employee owned housing association to develop a new independent living strategy for their older residents and assess an opportunity for commercial growth

-Supported an Almshouse group to appraise their options to transition part of their sheltered housing stock to Extra Care and an intergenerational living model

-Helped the Home Improvement Agency of the year (WE Care & Repair) to expand their commercial offer that will support older residents to live independently, and to win a new contract in a new geography

-Transformed a regional YMCA into a national body for YMCA supported housing providers across the country

-Secured funding and offers of repayable finance of over £10m to support our clients’ growth

The Social Housing sector has undergone significant change in the period of austerity following the 2010 election, with the biggest challenge having been driven by adjustments to Housing Benefit introduced via the Welfare Reform Act and Universal Credit.
Further strain is being placed on the sector by demographic changes driving demand for housing with care models, which currently outweighs the social housing sector’s capacity to deliver.

We believe that the housing providers that will thrive in the face of new funding realities and demographic changes are those who are ambitious enough to consider doing business in new ways to achieve maximum resilience and impact.

In this context, we have developed an approach which is based on commercial rigour and unwavering commitment to help deliver quality services for residents. To learn more, please get in touch with our Housing & Care Lead, Will: will.prochaska@baxendale.co.uk

WHO WE HELP
Education and Young People

Education and Young People

Baxendale works with a wide range of providers in education and youth services, supporting our clients to deliver both statutory and non-statutory services targeted at the 0-21 year-old population and beyond.

Education providers and those working with young people have been subject to numerous challenges in recent years, with tightening budgets being a recurring theme. We support our clients to work through these challenges to establish robust, sustainable and scalable businesses that best support young people, equipping them with the skills to succeed in life.

The sector will continue to face huge challenges, with changes to funding and increased difficulties recruiting and retaining high quality staff being just two. These can be overcome if organisations develop the vision to operate at the scale most appropriate for their services, implement clear business planning and be willing to innovate.

For more information about how we can help support the Education Sector, please contact Robin: robin.naudi@baxendale.co.uk

WHO WE HELP
Positive Impact Businesses

Positive Impact Businesses

We are experts in identifying routes to positive impact that can make your business more successful. Businesses are increasingly judged not just on whether they are well run and make profit, but what kind of wider impact you have – on customers of course, but also on their employees, on the environment and on society at large.

We support leadership teams to ensure your organisation has clarity of purpose and strategy, and that your governance and operating model directly support delivery of mission.

We help identify your total impact and any weak points, and design solutions to improve your overall impact to drive bottom line gains.

We measure the total positive and social impact your organisation has today – from core purpose to principal activity, to operating model and approach to workforce, to delivery partners and contribution to local communities and wider society.

Our solutions often draw on our deep networks across social sector and government to build positive impact partnerships that deliver mutual benefit to all involved.

We work with a range of specialists to help clients deliver positive total impact – addressing your environmental impact, and ultimately driving the benefits of brand protection and brand differentiation that attention to positive impact can offer.

WHO WE HELP
Charities & Community

Charities & Community

We bring world class commercial consulting capability at affordable rates to help organisations grow by winning contracts or grants, diversifying into new delivery markets, or raising investment capital often from our strong network of social investors. We have supported the creation of joint ventures and new mergers, and advise and review effective governance and leadership. In every project we include capacity building effort to ensure clients don’t waste money on unnecessary professional support in the future.

We bring deep insight across a range of social sectors, including supporting not for profits in health and care, social housing, youth services and early years, alternative school provision and disability employment support.

We also unite charity, community and social enterprise organisations with enlightened private sector businesses who are keen to collaborate and join up resources and capability to scale up the positive impact that can be achieved.

When money is tight everywhere, now more than ever it is critical that we support charities, community and voluntary organisations to survive and thrive. Not for profit organisations are what support our society and our economy to keep functioning. They protect, support and improve the lives of people in all walks of life, and without their effort and insight we will fail to solve the hardest societal challenges we face.

WHO WE HELP
The Future of Work

The Future of Work

We support organisations to interpret social and economic trends and distil the impact on how and where they work. We look holistically at people, place and technology to create practical, business focused solutions. We offer end to end services from developing location strategies and business cases for new ways of working through to delivering change programmes for new technologies.

What work is, who workers are and where people work are all changing. New technologies mean that some activities previously performed by people can now be automated. The gig economy is thriving, with the traditional career ladder shapeshifting all the time. This means that getting the proposition right for workers is essential. At Baxendale, we support you to tailor your offer so that it supports your business now, with resilience built in so that you can quickly adapt to change.

Our ambition is for organisations to create environments where people feel secure, motivated and able to perform to the best of their ability. We believe that the preference millennials and Generation Zs have for purpose driven work will force a wider shift in society as they start to dominate the workforce. With people and purpose at the fore, organisations will be better equipped than ever to innovate and excel in their markets.